IT Support & AMC

Remote & On-Site IT Support

Per SLA

IT Support & AMC

Professional service by Agara-Sofvix

Day-to-day technical support for employees, desktops, laptops, printers, and business software — handled remotely where possible, on-site when it is not.

Contact for quote

Quoted per contract or per visit

  • Genuine parts, always
  • Certified technicians
  • Instant WhatsApp updates

Benefits

What you get with every repair

Remote-first, so most issues are resolved the same day

On-site visits within the service area

Every issue logged with a reference number

How It Works

What happens after you request this service

No surprises, no guesswork — you approve every step before it happens.

Step 1

Tell us what's wrong

Submit a repair request online — device type, brand, and the issue you're seeing.

Step 2

Free diagnosis

Our technician inspects the device and identifies the actual root cause.

Step 3

Quote & approval

We send a clear quote over WhatsApp. Nothing proceeds without your approval.

Step 4

Certified repair

Genuine parts, certified technician, usually done the same day.

Step 5

Pickup & warranty

Collect your device with a 90-day warranty on parts and labor.

Instant inquiry

Get a quote in minutes, on WhatsApp

Tell us what you need. You'll get a request number right away, and someone from the team will follow up with an assessment and a quote — most within the hour.

Preferred contact method