Privacy Policy

Last updated: 2026-07-14 Note: this is a general-purpose starting template and has not yet been reviewed by a qualified legal professional. Please have it reviewed before relying on it as your final policy. Overview Agara-Sofvix ("we", "us") provides laptop and electronics sales, repair, and IT support services. This policy explains what information we collect through this website and how we use it. Information we collect - Contact details you submit through our forms (name, phone, email, and the details of your repair, quote, or inquiry request). - Basic usage analytics (pages visited, general location, device type) collected automatically to help us understand how the site is used. How we use your information - To respond to your repair, quote, product, or contact requests, including sending updates over WhatsApp or the contact method you select. - To improve our services and this website. - We do not sell your personal information to third parties. WhatsApp communication If you select WhatsApp as your preferred contact method, we use the WhatsApp Business Platform to send you updates about your request. Standard WhatsApp terms and privacy practices also apply to those messages. Data retention We retain request information for as long as needed to provide our services and meet reasonable business and legal record-keeping needs. Your choices You can ask us to review, correct, or delete the information we hold about you by reaching out through our Contact page. Contact us Questions about this policy can be sent through our Contact page.